Krystal Cancun – A Favorite for Families in Cancun
About the Hotel
Rooms with Views
Krystal Cancun offers 502 rooms, including Deluxe rooms with king-size or double beds, Junior Suites on the 8th floor with sea views, and Family Studios with pull-out sofa beds. All rooms include flat-screen TVs, minibars, and free Wi-Fi. Some rooms feature floor-to-ceiling windows with Caribbean Sea or city views. Connecting rooms are available for larger groups.
Dining & Bars
The hotel has four restaurants, including Hacienda El Mortero for Mexican cuisine with live Mariachi music, Aquamarina for poolside international dishes, and Fisheria for seafood tacos and ceviche. The Las Velas Pool Bar serves cocktails, and the lobby bar offers billiards. Breakfast is available at Take a Bite Café, which also serves sandwiches and desserts.
Leisure & Activities
Guests can swim in the panoramic pool with a swim-up bar or relax on Bali beds by the beach. Kamp Krystal provides supervised outdoor activities for kids aged 5-12. The gym has Technogym equipment, and snorkeling, sailing, and fishing are available nearby. The hotel also hosts live music and themed events.
Prime Cancun Location
The hotel is on Kukulcan Boulevard in Punta Cancun, a 5-minute walk from Coco Bongo nightclub and Plaza Caracol shopping center. The Cancun Convention Center is 2 minutes away on foot, and the ferry to Isla Mujeres is a short walk. Cancun International Airport is a 23-minute drive.
Services & Events
Krystal Cancun has four meeting rooms for up to 400 guests, a business center, and event spaces like the Seven Columns area. Room service operates 24/7, and concierge assistance is available for tours and transportation. The hotel offers car rentals, luggage storage, and massages (for a fee).
Choose from a variety of room types
Availability and pricing for your selected dates
Tips on navigating the city
Access a full list of transport options to make getting around with your family easy
Facilities
General
- No smoking on site
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Golf course
- Yoga class
- Aerobics
- Fishing
Services
- Valet parking
- Room service
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
- Children's play area
- Kids club
Spa & Leisure
- Infinity pool
- Plunge pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Body wraps
- Massage
- Shallow end
- Make up services
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Location
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