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From96US$ /night
Check-in
26Oct2025Select date
Check-out
27Oct2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500

Rooms with Views

Krystal Cancun offers 502 rooms, including Deluxe rooms with king-size or double beds, Junior Suites on the 8th floor with sea views, and Family Studios with pull-out sofa beds. All rooms include flat-screen TVs, minibars, and free Wi-Fi. Some rooms feature floor-to-ceiling windows with Caribbean Sea or city views. Connecting rooms are available for larger groups.

Dining & Bars

The hotel has four restaurants, including Hacienda El Mortero for Mexican cuisine with live Mariachi music, Aquamarina for poolside international dishes, and Fisheria for seafood tacos and ceviche. The Las Velas Pool Bar serves cocktails, and the lobby bar offers billiards. Breakfast is available at Take a Bite Café, which also serves sandwiches and desserts.

Leisure & Activities

Guests can swim in the panoramic pool with a swim-up bar or relax on Bali beds by the beach. Kamp Krystal provides supervised outdoor activities for kids aged 5-12. The gym has Technogym equipment, and snorkeling, sailing, and fishing are available nearby. The hotel also hosts live music and themed events.

Prime Cancun Location

The hotel is on Kukulcan Boulevard in Punta Cancun, a 5-minute walk from Coco Bongo nightclub and Plaza Caracol shopping center. The Cancun Convention Center is 2 minutes away on foot, and the ferry to Isla Mujeres is a short walk. Cancun International Airport is a 23-minute drive.

Services & Events

Krystal Cancun has four meeting rooms for up to 400 guests, a business center, and event spaces like the Seven Columns area. Room service operates 24/7, and concierge assistance is available for tours and transportation. The hotel offers car rentals, luggage storage, and massages (for a fee).

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Family Studio Sea View
2 persons
40 m² 
1 King-size bed and 1 Sofa bed
Shower
Balcony
Deal of the
2 persons
32 m² 
1 King-size bed
Shower
Air conditioning
Standard Room Two Double Beds
2 persons
32 m² 
2 Double beds
Shower
Air conditioning
Deluxe King Room
2 persons
32 m² 
1 King-size bed
Shower
Balcony
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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Tips on navigating the city

Access a full list of transport options to make getting around with your family easy

City Centre
Cancun 10.9 km
Airports
Cancun (CUN) 23.7 km
Isla Mujeres (ISJ) 26.2 km

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Golf course
  • Yoga class
  • Aerobics
  • Fishing

Services

  • Valet parking
  • Room service
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Infinity pool
  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Outdoor Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Body wraps
  • Massage
  • Shallow end
  • Make up services

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Location

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500
Map view
Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500
Nearby
Night club
Coco Bongo
230 m
Night club
Palazzo
20 m
Night club
The City Nightclub
540 m
Beach
Playa Forum
430 m
Beach
Mandala Beach Club
300 m
Night club
Mandala Nightclub
300 m
Paseo Kukulcan km. 9.5 Zona Hotelera
Forum By The Sea
380 m
Night club
Daddy'O
350 m
Amusement Park
Delphinus Dreams
320 m
Punta Nizuc - Cancún 210
Playa Lagarto
430 m
Gallery
Galeria Balance Cancun
530 m
Restaurants
Hacienda El Mortero
210 m
Blvd Kukulkal Km. 9.5
Vips
170 m
Blvd Kukulkan Km. 9 Zona Hotelera
Wings Army
180 m
Boulevard Kukulkan Km 9
El Mortero Restaurant
210 m
Paseo Kukulcan Krystal Cancun
Monkey Business
230 m
Boulevard Kukulcan Km 9
Hard Rock Cafe
410 m
Blvd. Kukulcan Km. 9.5 Zona Hotelera
Abolengo Cancun
230 m
Boulevard Kukulkan
Hooters Party Center
210 m
Boulevard Kukulcan KM 9 Lote 2 Zona Hotelera
Calypso"s Mexican Restaurant
350 m
Avenida Kukulkan Km 8.5 Next to Cancun Center
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Check-in
26Oct2025Select date
Check-out
27Oct2025Select date
Rooms and Guests2 Guests, 1 Room