Krystal Cancun Skyline photoKrystal Cancun Exterior photoKrystal Cancun Swimming Pool photo

Krystal Cancun – A Favorite for Families in Cancun

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From$95 /night
Check-in
16Jun
Check-out
17Jun
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, 77500
-
Next to the beach
Very good
7.8
7.1
/10
3.5
/5

4-star beachfront hotel in Cancun

Location

Krystal Cancun is nestled in Punta Cancún, one of the most exclusive areas of the Mexican Caribbean. Located just a five-minute walk from the best nightlife spots, guests enjoy easy access to popular entertainment venues. The Cancun Convention Center, Plaza Caracol, and Coral Negro Artisan Market are all within walking distance.

Dining

The hotel offers three on-site dining options and four bars that serve a diverse menu, including Mexican specialties at Hacienda El Mortero. Guests can savor meals overlooking the picturesque pool and Caribbean Sea at Aquamarina, which features buffet breakfast as well as à la carte lunch and dinner. Snacks and drinks are available at the beach club and pool bar, ensuring a convenient dining experience.

Rooms

Krystal Cancun boasts 502 rooms with various categories, including deluxe rooms and junior suites, some featuring stunning ocean views. Each room is equipped with essential amenities such as a minibar, flat-screen TV, and safety deposit box. Guests can choose between plans that include accommodation-only and all-inclusive arrangements.

Family-Friendly Services

Kamp Krystal provides supervised outdoor activities for children ages 5 to 12, creating a safe environment for young guests. Families can take advantage of the spacious family studios, equipped with pull-out sofa beds for extra comfort. The hotel's facilities, including children's splash pool and outdoor activities, ensure fun for all ages.

Entertainment and Activities

The hotel provides a panoramic pool with a swim-up bar, along with bali beds by the beach for relaxation. Guests can engage in various outdoor activities and enjoy live music throughout their stay. With popular entertainment options just a short walk away, including Coco Bongo and local shops, options abound for enjoyment.

Highlights

Location: Punta Cancún, one of the most exclusive areas of the Mexican Caribbean

Dining: Four bars and three restaurants including Hacienda El Mortero

Rooms: 502 rooms with ocean views and family studios

Family-Friendly: Kamp Krystal for supervised activities for kids

Entertainment: Panoramic pool with swim-up bar and proximity to nightclubs

“The hotel lands you in the thick of Cancun's action, near enough to the nightlife but with its own stretch of beautiful beach. I noted the hacienda-style restaurant, which is a distinctive touch, and the all-inclusive setup seems comprehensive, with options for those who appreciate a wide selection of drinks. It strikes me as a solid choice for balancing fun and convenience.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Family Studio Sea View
    2 persons
    40 sq. feet
    1 King-size bed and 1 Sofa bed
    Air conditioning
    Balcony
  • Deal of the
    2 persons
    32 sq. feet
    1 King-size bed
    Air conditioning
    Shower
  • Standard Room Two Double Beds
    2 persons
    32 sq. feet
    2 Double beds
    Air conditioning
    Shower
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
June 2026 - June 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Very good
7.6/10Review score

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Golf course
  • Yoga class
  • Aerobics
  • Fishing

Services

  • Valet parking
  • Room service
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Infinity pool
  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Body wraps
  • Massage
  • Shallow end
  • Make up services

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
Show more

Dining Onsite

At Krystal Cancun, a delightful tapestry of dining options awaits guests, ranging from authentic Mexican cuisine to Mediterranean delicacies. Each venue offers a unique ambiance, perfect for savoring exquisite dishes while immersing in the vibrant atmosphere of Punta Cancún.
Krystal Cancun Restaurant photo
Krystal Cancun Restaurant photo
Krystal Cancun Restaurant photo

Hacienda el Mortero

Mexican
Ambiance
Traditional hacienda-style decor with the charm of Old Mexico
Key Offerings
Experience gourmet Mexican fare enriched by lively mariachi music, featuring specialties like tacos and enchiladas.
Reservation
Recommended
Brunch: Tuesday to Sunday, Dinner: Tuesday to Saturday 06:00 - 23:00; Sunday 09:00 - 14:00

Aquamarina

International
Ambiance
Family-friendly, casual, and welcoming
Key Offerings
A diverse menu that appeals to all ages, offering a variety of dishes for breakfast, lunch, and dinner, perfect for family gatherings.
Reservation
Not needed
Open daily from 06:00 - 23:00

Las Velas

International
Ambiance
Family-friendly poolside setting with a relaxed vibe
Key Offerings
Enjoy a variety of international favorites by the pool, perfect for a leisurely meal with the family after a day in the sun.
Reservation
Not needed
Open daily from 08:00 - 23:00

Mediterraneo

Mediterranean
Ambiance
Romantic and intimate atmosphere, ideal for a cozy dinner
Key Offerings
Savor delicate Mediterranean dishes under a starlit sky, focusing on fresh, elegant culinary creations.
Reservation
Recommended
Dinner: Monday, Wednesday, Friday to Sunday 18:00 - 23:00

Krystal Cancun Location

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, 77500
Explore Cancun
Explore Cancun
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Coco Bongo
Coco Bongo
3 minutes' walk
Famous for its vibrant shows and nightlife, Coco Bongo combines live performances with a dance club atmosphere.
Chac Mool Beach
Chac Mool Beach
17 minutes walking
Chac Mool Beach features soft white sand, calm waters, and is perfect for sunbathing or a leisurely swim.
Cancun Convention Center
Cancun Convention Center
10 minutes' walk
A hub for events and conferences, the Cancun Convention Center hosts various cultural events and art exhibits.
Interactive Aquarium
Interactive Aquarium
35 minutes walking
An engaging aquarium where guests can interact with sea life, including feeding stingrays and dolphins.
Water Park at The Grand
Water Park at The Grand
20 minutes walking
Thrilling water slides and pools, perfect for families. Daily admission available, no reservation needed.
Playa Gaviota Azul
3 minutes' walk
Ideal for relaxation, this beautiful beach offers sun loungers and a tranquil setting away from crowds.
Bungee in Cancun
Bungee in Cancun
30 minutes walking
For thrill-seekers, experience the adrenaline rush of bungee jumping while enjoying stunning views.
Hacienda El Mortero
3 minutes' walk
Authentic Mexican fare with vibrant decor. Signature dishes include mole and fresh guacamole.
Wings Army
3 minutes' walk
Casual sports bar with a range of wings and beers. Family-friendly atmosphere and vegetarian options available.
Monkey Business
3 minutes' walk
Relaxed dining with a mix of international dishes. Known for its tropical cocktails and vibrant atmosphere.
The City Nightclub
The City Nightclub
7 minutes' walk
This club offers top DJs and a high-energy atmosphere. Great for a vibrant night out with friends.
Mandala Beach Club
Mandala Beach Club
4 minutes' walk
Lively beach club with music and entertainment. Offers a family-friendly daytime vibe before transforming at night.
Tips on navigating the city
  • City Centre
    Cancun 17 min  ·  6.8 mi
  • Airports
    Cancun (CUN) 36 min  ·  14.7 mi
    Isla Mujeres (ISJ) 40 min  ·  16.3 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs US$20 per person per day.
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
8
Number of rooms:
502

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 3733 verified reviews
8.0 /10
Great
75 %
Recommend
Breakfast
7.7/10
Cleanliness
8.0/10
Comfort
8.1/10
Facilities
7.6/10
Free WiFi
7.8/10
Location
9.2/10
Paid Wi-Fi
7.9/10
Staff
8.3/10
Value for money
7.5/10
Pros
Clean rooms
Friendly staff
Good location
Cons
Filthy pool
Membership push
Guest reviews
based on 9134 reviews
4/5
based on 2809 reviews
7.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Krystal Cancun
What is the distance from Krystal Cancun to Cancun International Airport?
Krystal Cancun is located 22 km from Cancun International Airport.
Are there any restaurants within walking distance of Krystal Cancun?
Nearby restaurants include Hard Rock Cafe (0.5 km), The Ember Kosher (0.5 km), and Hacienda El Mortero (0.5 km).
What amenities does Krystal Cancun offer for children?
Krystal Cancun features a kids' club, children's pool, children's playground, and a children's menu.
Does Krystal Cancun offer any on-site dining options?
The hotel has four on-site restaurants serving a variety of cuisines, including international and Mediterranean dishes.
What time is check-in and check-out at Krystal Cancun?
Check-in at Krystal Cancun is at 15:00 and check-out is at 12:00.
What internet access options are available at Krystal Cancun?
Free Wi-Fi is available throughout the hotel and in guest rooms.
What fitness options does Krystal Cancun provide?
A fitness center is available, along with activities like yoga classes and aerobics.
Is there a spa at Krystal Cancun?
Krystal Cancun features a spa offering a range of beauty and wellness treatments, including massages and facials.
What types of rooms are available at Krystal Cancun?
Rooms include amenities such as air conditioning, flat-screen TVs, safety deposit boxes, and private bathrooms with complimentary toiletries.
Is there beachfront access at Krystal Cancun?
Krystal Cancun offers direct access to a beautiful sandy beach.

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